Mission Statement
To provide data processing services
including systems design, computer programming,
network services, telephone services, computer operations,
and computer hardware maintenance to all city departments.
Objectives
Organization: 1300 Administration
To establish system users protocol and provide managerial
support and planning in the areas of system design,
computer program development, networking, telephones,
computer operations and hardware maintenance.
Organization: 1310 Application
Programming
To provide all programming services necessary to
support the emergency 911 computer-assisted-dispatch
system. Design and develop new computerized
systems and provide technical software and programming
support for the maintenance of existing systems
for all City departments.
Organization: 1320 Systems Programming
To install updated system software with new vendor
supplied releases; and to provide database management
support for all IBM mainframe based systems.
Organization: 1330 Networking
To install and maintain a citywide network for interdepartmental
connectivity. To install and maintain network software
including email and
Internet connectivity. To install, maintain and
repair telephone equipment for all City departments.
Organization: 1350 Computer Operations
To operate mainframe systems in a manner that maximizes
their on-line availability to user departments.
