CITY OF LITTLE ROCK, ARKANSAS

JOB DESCRIPTION

 

 

JOB TITLE:	Zoo Café Supervisor	POSITION NUMBER(S):	1656
DEPARTMENT:	Zoo	GRADE:	707
DIVISION:		FLSA STATUS:	Non-exempt
SECTION/UNIT:		UNION ELIGIBLE:	No
REPORTS TO:	Zoo Visitor Services Supervisor	EEO CATEGORY:	Paraprofessionals
		EPAS JOB FAMILY:	5

 

This job description should not be interpreted as all-inclusive.  It is intended to identify the essential functions and minimum qualifications of this job.  The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this job description.  Nothing in this job description restricts management’s right to assign or reassign job-related responsibilities and tasks to this job at any time.  Certain functions are understood to be essential; these include, but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress.  Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans With Disabilities Act (ADA).  Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

 

JOB OBJECTIVE:  To supervise the operations of restaurant and concession facilities at the Little Rock Zoo.

 

ESSENTIAL JOB FUNCTIONS:

 

1.         Monitors the operation and maintenance of Zoo restaurant and concession facilities.

 

2.         Opens and closes restaurant and concession facilities.

 

3.         Makes recommendations as to the number of personnel needed; maintains records of time worked for each employee.

 

4.         Maintains food and material inventory; places orders; verifies orders upon delivery; ensures invoices submitted for payment are accurate.

 

5.         Performs cashiering functions by ringing sales and receiving monies; reconciles the day's receipts by totaling all monies received, rechecking the printout, tickets, and the drawer totals until all totals balance.

 

6.         Writes work orders for facilities maintenance; schedules maintenance projects with appropriate personnel; notifies supervisor of special maintenance projects.

 

7.         Determines and distributes employee work schedules.

 

8.         Prepares food orders and performs cleaning functions as required.

 

SECONDARY DUTIES AND RESPONSIBILITIES:

 

1.         Receives, investigates, and resolves complaints from the public regarding food quality and service.

 

2.         Assists with the coordination of special functions by ordering specialized food and supplies.

 

3.         Assigns, trains and directs the work activities and monitors the performance of assigned part-time, temporary, and volunteer personnel.

 

4.         Performs other related duties as required.

 

SUPERVISORY RESPONSIBILITIES:  None.

 

MINIMUM QUALIFICATIONS:

 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

 

Knowledge of food preparation methods and techniques.

 

Knowledge of staffing methods and techniques.

 

Knowledge of bookkeeping principles and practices.

 

Knowledge of mathematics.

 

Skill in the operation of a cash register.

 

Ability to determine employee staffing requirements and work schedules.

 

Ability to monitor the sales of products.

 

Ability to maintain food and material inventory.

 

Ability to communicate effectively, both orally and in writing.

 

These knowledge, skills, and abilities are usually, although not always, acquired through the completion of high school, two (2) years of experience in restaurant or concession sales, or a related area, and one (1) year of lead worker experience.  Equivalent combinations of education and experience will be considered.

 

ADDITIONAL REQUIREMENTS:

 

None.

PHYSICAL REQUIREMENTS:

 

The physical activities marked below are representative of those that will be required on a regular basis  to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

	YES	NO
work involves lifting, pushing, pulling or carrying 40 pounds or more	ü
work involves the operation of earth-moving equipment or commercial motor vehicles		ü
work involves the operation of non-commercial motor vehicles	ü
work involves the operation of tools such as axes, shovels, sling blades		ü
work involves the operation of motorized equipment such as chain saws, power saws, jackhammers, lawn mowers, tractors		ü
work involves stooping, bending, twisting, or reaching out in unusual positions	ü
work involves climbing or running	ü
works above ground or floor level, such as on stools or ladders	ü
works in a relatively high average degree of temperature over a long period of time	ü
work involves considerable physical exertion of the whole body over a long period of time	ü
work requires near vision (20 inches or less)	ü
work requires distance vision (20 feet or more)		ü
work involves detection of color differences		ü
work involves determination of the correct location of a sound, such as footsteps		ü
work involves hearing and understanding conversation or sounds	ü

 

 

created:      March 2002

analyst:       RLC