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JOB DESCRIPTION
JOB TITLE: Service Coordinator I
MAINTENANCE
REVIEW DATE: April 1999
ORG/POS #: 6040/2753
JOB
OBJECTIVE: To supervise and coordinate the corrective
and preventive maintenance activities of mechanic team members.
ACCOUNTABILITY: Receives general supervision from the Fleet Operations
Manager.
ESSENTIAL
JOB FUNCTIONS:
1. Prioritizes
work orders based on estimated time required for corrective and preventive
maintenance, determined by time received and nature and extent of requested repairs.
2. Approves
established automotive teamwork schedules and daily work assignments to ensure
the completion of work within established time frame; extends time for
completion as necessary.
3. Prepares
estimates of repair costs, labor, parts and material requirements.
4. Coordinates
work assignments between automotive team members and other teams by reviewing
work schedule and adjusting schedule as necessary.
5. Provides
technical information and assistance to Automotive Team Leader.
6. Prepares
various repair records and reports; recommends changes in maintenance program
and procedures to improve productivity.
7. Approves
requests from automotive team members for tools, equipment, supplies and
materials from central supply storeroom.
8. Evaluates
the performance of automotive team members to ensure work standards are met and
adequate training is provided by monitoring work in progress and completed work
orders.
9. Provides
assistance in the preparation of budget and bid request data.
SECONDARY DUTIES AND RESPONSIBILITIES:
1. Monitors
inventory of tools, supplies and shop equipment; notifies the supervisor of
losses.
2. Performs
road tests and quality control checks on new and repaired vehicles to ensure
satisfactory operation.
3. Monitors
the record keeping system to ensure the accuracy of maintenance operation
information.
JOB TITLE: Service Coordinator I
JOB
DESCRIPTION - CONTINUED
4. Serves
as an after-hours coordinator for emergency situations.
5. Performs
other related duties as required.
SUPERVISORY RESPONSIBILITIES:
Provides general
supervision to Automotive Team Leader, Automotive Technicians I and II, and
Automotive Technician Assistant.
JOB SPECIFICATION
SERVICE COORDINATOR I
GENERAL
STATEMENT OF DUTIES: Performs skilled trade
supervisory work of considerable difficulty in prioritizing,
coordinating and expediting preventive and corrective maintenance on a wide
variety of motorized City vehicles and equipment.
MAINTENANCE
REVIEW DATE: April 1999
EXAMPLES
OF WORK: (Illustrative)
Prioritizes
work orders based on estimated time required for corrective and preventive
maintenance, determined by time received and nature and extent of requested
repairs.
Approves
established automotive teamwork schedules and daily work assignments to ensure
the completion of work within established time frame; extends time for
completion as necessary.
Prepares
estimates of repair costs, labor, parts and material requirements.
Coordinates
work assignments between automotive team members and other teams by reviewing
work schedule and adjusting schedule as necessary.
Provides
technical information and assistance to Automotive Team Leaders.
Prepares
various repair records and reports; recommends changes in maintenance program
and procedures to improve productivity.
Approves
requests from automotive team members for tools, equipment, supplies and
materials from central supply storeroom.
Evaluates the
performance of automotive team members to ensure work standards are met and
adequate training is provided by monitoring work in progress and completed work
orders.
Provides
assistance in the preparation of budget and bid request data.
REQUIRED
KNOWLEDGE, SKILLS, AND ABILITIES:
Considerable
knowledge
of the standard practices, methods, tools, and equipment of the
automotive/diesel mechanic’s trade.
Considerable
knowledge
of the occupational hazards and necessary safety precautions of the vehicle
mechanical trade.
Skill in the use and care of the
tools and equipment used in the automotive mechanic trade.
Skill in the operation of
automatic and standard (manual) transmission automobiles.
Ability to supervise and coordinate
the work of automotive teams.
JOB TITLE: Service Coordinator I
JOB
SPECIFICATION - CONTINUED
Ability to direct and coordinate
large-scale vehicle preventive and corrective maintenance activities.
Ability to maintain records and
prepare standard reports.
Ability to establish and maintain
effective working relationships with other City employees and the general
public.
ACCEPTABLE
EXPERIENCE AND TRAINING:
Completion of
high school; at least two (2) years experience in the maintenance of
automotive and heavy construction equipment; at least one (1) year of
supervisory experience; OR any
equivalent combination of training and experience which provides the required
knowledge, skills and abilities.
ADDITIONAL
REQUIREMENT:
Must possess
a valid Arkansas Class B (Commercial Vehicle) Driver’s License within ninety
(90) days of employment and maintain licensure for the duration of employment
in this position.
JOB TITLE: Service Coordinator I
JOB
SPECIFICATION - CONTINUED
PHYSICAL
REQUIREMENTS: The physical demands marked below are
representative of those that will be required to successfully perform the
essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
YES NO
|
Lifting (lbs.) |
5 |
|
|
Carrying (lbs.) |
5 |
|
|
Stooping, Bending |
ü |
|
|
Kneeling, Squatting |
ü |
|
|
Walking |
ü |
|
|
Standing |
ü |
|
|
Sitting |
ü |
|
|
Climbing, Balancing (e.g.,
climbing and working from ladder) |
ü |
|
|
Use of Hands to Finger,
Handle, or Feel |
ü |
|
|
Physical Coordination
(sequential or simultaneous use of hands, arms, feet, and legs) |
ü |
|
|
Eye-Hand Coordination |
ü |
|
|
Close Vision (clear vision
at 20" or less) |
ü |
|
|
Distance Vision (clear
vision at 20' or more) |
ü |
|
|
Color Vision (ability to
identify and distinguish colors) |
ü |
|
|
Depth Perception (ability
to judge distance spatial relationships) |
ü |
|
|
Hearing |
ü |
|
WORK ENVIRONMENT:
The environmental conditions
marked below are common to this job:
YES NO
|
Outdoor Weather Conditions |
ü |
|
|
Wet, Humid Conditions
(non-weather) |
ü |
|
|
Work Near Moving
Mechanical Parts |
ü |
|
|
Work in High, Precarious
Places |
ü |
|
|
Fumes or Dust |
ü |
|
|
Toxic or Caustic Chemicals |
|
ü |
|
Extreme Heat (non-weather
over 90º F.) |
ü |
|
|
Low Noise (e.g., business
office) |
ü |
|
|
Moderate Noise (e.g.,
light motorized equipment such as lawn mowers) |
ü |
|
|
Loud Noise (e.g.,
jackhammer, heavy motorized equipment) |
|
ü |