JOB DESCRIPTION

 

 

JOB TITLE:  Human Resources Technician II (Employment Services)

 

MAINTENANCE REVIEW DATE:  August 2000

 

ORG/POS #:  1200/1667

 

JOB OBJECTIVE:       To provide technical support for the Human Resources Department Employment Services Division.

 

ACCOUNTABILITY:  Receives general supervision from the Human Resources Analyst – Senior (Employment Services).

 

ESSENTIAL JOB FUNCTIONS:

 

1.         Administers written examinations and other selection devices; ensures accuracy, security and confidentiality of test materials and compliance with policy.

 

2.         Provides information and answers questions to applicants concerning test scores, referral process, and procedures.

 

3.         Ensures submitted requests for personnel comply with the position control database of the City’s mainframe payroll/personnel system.

 

4.         Maintains and modifies City vacancy and Police Officer applicant databases, including but not limited to data entry and report generation.

 

5.         Creates and distributes referral packets to hiring departments, including applicant documents, hiring instructions, position information and medical evaluation information; ensures returned referral packets are complete and accurate; forwards information concerning hired applicants to the Employment Specialist; resolves any discrepancies or incompleteness concerning referral packets with hiring authority or Human Resources Analyst; updates computerized vacancy tracking system upon return of referral packet; files vacancy and applicant information.

 

6.         Schedules practical exams; prepares practical exam rating packets and instructions; notifies applicants by correspondence of appointments and results.

 

7.         Creates and updates referral lists for positions requiring a written exam; ensures each applicant's status is updated.

 

8.         Resolves applicant complaints and inquiries during examination process and refers unresolved complaints to an Employment Services Analyst or the Employment Services Manager.

 

9.         Operates a computerized scanner system to score all multiple choice examinations, creates computerized scoring templates and records test scores, scans testing and promotional documents

 

10.       Prepares form letters notifying applicants of test results and application status, including fire and police promotional applicants, utilizing a microcomputer with word processing software.

JOB TITLE:  Human Resources Technician II (Employment Services)

JOB DESCRIPTION – CONTINUED

 

 

11.       Prepares and maintains position and individual confidential test files; ensures exhausted and/or expired position files are separated from current files; prepares files for archives.

 

12.       Prepares and places newspaper advertisements for assigned position vacancy recruiting; reviews and corrects ad proofs prepared by publisher.

 

13.       Prepares monthly and annual reports concerning testing, referral, hiring, and applicant information utilizing a microcomputer with database, spreadsheet, and word processing software.

 

14.       Maintains the City’s job line recording by adding or deleting vacancy announcements.

 

15.       Arranges hotel accommodations for assessors and procures meeting rooms; creates refreshment schedules and meeting room set-ups; notifies and confirms arrangements with facilities; ensures arrangements are accurate and resolves discrepancies during function.

 

16.       Maintains an inventory of test booklets, supplies and test materials for all testing events including, Assessment Centers and examinations; requests and obtains supplies as needed.

 

SECONDARY DUTIES AND RESPONSIBILITIES:

 

1.         Prints testing and promotional materials and ensures confidentiality is maintained.

 

2.         Conducts surveys concerning recruiting and testing procedures.

 

3.         Monitors fire and police promotion applicants during test review; ensures all review materials are secure and all inquiry responses comply with Division policy.

 

4.         Provides backup to the Human Resources Clerks’ by accepting applications, answering questions and providing information, directing callers and visitors to appropriate personnel or department.

 

5.         Attends job fairs and provides general application and testing information.

 

6.         Performs other related duties as required.

 

SUPERVISORY RESPONSIBILITIES:  None.

JOB SPECIFICATION

HUMAN RESOURCES TECHNICIAN II (EMPLOYMENT SERVICES)

 

 

GENERAL STATEMENT OF DUTIES:  Performs work of moderate difficulty in providing technical support for the Human Resources Department Employment Services Division.

 

MAINTENANCE REVIEW DATE:  August 2000

 

EXAMPLES OF WORK:  (Illustrative)

 

Administers written examinations and other selection devices; ensures accuracy, security and confidentiality of test materials and compliance with policy.

 

Provides information and answers questions to applicants concerning test scores, referral process, and procedures.

 

Ensures submitted requests for personnel comply with the position control database of the City’s mainframe payroll/personnel system.

 

Maintains and modifies City vacancy and Police Officer applicant databases, including but not limited to data entry and report generation.

 

Creates and distributes referral packets to hiring departments, including applicant documents, hiring instructions, position information and medical evaluation information; ensures returned referral packets are complete and accurate; forwards information concerning hired applicants to the Employment Specialist; resolves any discrepancies or incompleteness concerning referral packets with hiring authority or Human Resources Analyst; updates computerized vacancy tracking system upon return of referral packet; files vacancy and applicant information.

 

Schedules practical exams; prepares practical exam rating packets and instructions; notifies applicants by correspondence of appointments and results.

 

Creates and updates referral lists for positions requiring a written exam; ensures each applicant's status is updated.

 

Resolves applicant complaints and inquiries during examination process and refers unresolved complaints to an Employment Services Analyst or the Employment Services Manager.

 

Operates a computerized scanner system to score all multiple choice examinations, creates computerized scoring templates and records test scores, scans testing and promotional documents

 

Prepares form letters notifying applicants of test results and application status, including fire and police promotional applicants, utilizing a microcomputer with word processing software.

 

Prepares and maintains position and individual confidential test files; ensures exhausted and/or expired position files are separated from current files; prepares files for archives.

 

Prepares and places newspaper advertisements for assigned position vacancy recruiting; reviews and corrects ad proofs prepared by publisher.

 

Prepares monthly and annual reports concerning testing, referral, hiring, and applicant information utilizing a microcomputer with database, spreadsheet, and word processing software.

 

JOB TITLE:  Human Resources Technician II (Employment Services)

JOB SPECIFICATION - CONTINUED

 

 

Maintains the City’s job line recording by adding or deleting vacancy announcements.

 

Arranges hotel accommodations for assessors and procures meeting rooms; creates refreshment schedules and meeting room set-ups; notifies and confirms arrangements with facilities; ensures arrangements are accurate and resolves discrepancies during function.

 

Maintains an inventory of test booklets, supplies and test materials for all testing events including, Assessment Centers and examinations; requests and obtains supplies as needed.

 

KNOWLEDGE, SKILLS, AND ABILITIES:

 

Some knowledge of office practices, procedures, equipment, and terminology.

 

Some knowledge of hard copy and computer filing and record-keeping systems.

 

Some knowledge of human resources principles and practices.

 

Some knowledge of interviewing skills and techniques.

 

Some knowledge of computer fundamentals and business software, including database, spreadsheet, and word processing software.

 

Skill in the operation of a microcomputer, utilizing database, spreadsheet, and word processing software.

 

Skill in the operation of a hand-held calculator.

 

Ability to maintain hard copy and computer files and record-keeping systems.

 

Ability to review and correct ad proofs.

 

Ability to administer written examinations.

 

Ability to prepare narrative and statistical reports.

 

Ability to establish and maintain hard copy and computer filing and record-keeping systems.

 

Ability to create scoring templates.

 

Ability to maintain confidential information.

 

Ability to operate a computerized scanner system.

 

Ability to communicate effectively, both orally and in writing

 

JOB TITLE:  Human Resources Technician II (Employment Services)

JOB SPECIFICATION - CONTINUED

 

 

ACCEPTABLE EXPERIENCE AND TRAINING:

 

Completion of two (2) years college coursework in Human Resources Administration, Business Administration, Psychology, or Sociology; at least one (1) year of experience working in a human resources department, or other office environment; at least one (1) year of personal computer experience; OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

JOB TITLE:  Human Resources Technician II (Employment Services)

JOB SPECIFICATION - CONTINUED

 

 

PHYSICAL REQUIREMENTS:  The physical demands marked below are representative of those that will be required to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

                                                                                          YES           NO

Lifting (lbs.)	20
Carrying (lbs.)	20
Stooping, Bending	ü
Kneeling, Squatting	ü
Walking	ü
Standing	ü
Sitting	ü
Climbing, Balancing (e.g., climbing and working from ladder)	ü
Use of Hands to Finger, Handle, or Feel	ü
Physical Coordination (sequential or simultaneous use of hands, arms, feet, and legs)		ü
Eye-Hand Coordination	ü
Close Vision (clear vision at 20" or less)	ü
Distance Vision (clear vision at 20' or more)	ü
Color Vision (ability to identify and distinguish colors)		ü
Depth Perception (ability to judge distance spatial relationships)		ü
Hearing	ü

 

WORK ENVIRONMENT:

 

The environmental conditions marked below are common to this job:

 

                                                                                           YES          NO

Outdoor Weather Conditions		ü
Wet, Humid Conditions (non-weather)		ü
Work Near Moving Mechanical Parts		ü
Work in High, Precarious Places		ü
Fumes or Dust		ü
Toxic or Caustic Chemicals		ü
Extreme Heat (non-weather over 90º F.)		ü
Low Noise (e.g., business office)	ü
Moderate Noise (e.g., light motorized equipment such as lawn mowers)		ü
Loud Noise (e.g., jackhammer, heavy motorized equipment)		ü