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JOB DESCRIPTION

 

 

JOB TITLE:  Director of Information Technology

 

MAINTENANCE REVIEW DATE:  December 1999

 

ORG/POS #:  1300/1061

 

JOB OBJECTIVE:  To plan and direct all data processing activities and telecommunications services for the City of Little Rock.

 

ACCOUNTABILITY:  Receives administrative direction from the City Manager.

 

ESSENTIAL JOB FUNCTIONS:

 

1.         Develops and implements policies and procedures for the operation of the Department of Information Technology.

 

2.         Develops long-range plans to anticipate the information processing and communication needs of City departments and for methods of meeting those needs.

 

3.         Reviews requests from and confers with City departments regarding information processing, storage, and retrieval to determine how to meet departmental needs; assigns resulting projects to the appropriate Division Managers.

 

4.         Reviews system performance to evaluate productivity levels, operating costs, and maintenance needs.

 

5.         Recommends upgrading hardware and software based on department needs, maintenance costs, and productivity requirements.

 

6.         Prepares schedules for implementing needed upgrades of computer, network and telephone hardware and software.

 

7.         Reviews performance of Information Technology staff and contracted installation or maintenance personnel to assure proper maintenance or upgrading of system hardware and software.

 

8.         Authorizes payment for hardware, software and contracted services which meet bid or contract specifications.

 

9.         Prepares bid specifications for major upgrades of hardware and software; reviews bids and recommends award based on compliance with specifications.

 

10.       Reviews budget requests from Information Technology divisions to ensure compliance with budget guidelines and procedures; compiles departmental budget with appropriate goals, objectives, and statistical measures.

 

11.       Provides technical expertise to City departments and to Information Technology staff regarding information processing equipment and system.

 

12.       Organizes departmental operations into functional areas required to meet City information processing storage and retrieval needs.


JOB TITLE:  Director of Information Technology

JOB DESCRIPTION - CONTINUED

 

 

13.       Provides managerial support for installation and maintenance of personal computers, telecommunications services, communications network, terminals, and printers for all City departments.

 

14.       Recommends mainframe communications networking requirements in providing mainframe data access to all City departments.

 

SECONDARY DUTIES AND RESPONSIBILITIES:

 

1.         Performs other related duties as required.

 

SUPERVISORY RESPONSIBILITIES:

 

Provides general direction to the Applications Development Manager, the Computer Operations Manager, the Systems Network Manager, and the Systems Programmer; provides general supervision to the Secretary - Executive (Management Support).


JOB SPECIFICATION

DIRECTOR OF INFORMATION TECHNOLOGY

 

 

GENERAL STATEMENT OF DUTIES:  Provides managerial work of unusual difficulty in planning and directing all data processing activities and telecommunications services for the City of Little Rock in an IBM/VSE environment.

 

MAINTENANCE REVIEW DATE:  December 1999

 

Develops and implements policies and procedures for the operation of the Department of Information Technology.

 

Develops long-range plans to anticipate the information processing and communication needs of City departments and for methods of meeting those needs.

 

Reviews requests from and confers with City departments regarding information processing, storage, and retrieval to determine how to meet departmental needs; assigns resulting projects to the appropriate Division Managers.

 

Reviews system performance to evaluate productivity levels, operating costs, and maintenance needs.

 

Recommends upgrading hardware and software based on department needs, maintenance costs, and productivity requirements.

 

Prepares schedules for implementing needed upgrades of computer, network and telephone hardware and software.

 

Reviews performance of Information Technology staff and contracted installation or maintenance personnel to assure proper maintenance or upgrading of system hardware and software.

 

Authorizes payment for hardware, software and contracted services which meet bid or contract specifications.

 

Prepares bid specifications for major upgrades of hardware and software; reviews bids and recommends award based on compliance with specifications.

 

Reviews budget requests from Information Technology divisions to ensure compliance with budget guidelines and procedures; compiles departmental budget with appropriate goals, objectives, and statistical measures.

 

Provides technical expertise to City departments and to Information Technology staff regarding information processing equipment and system.

 

Organizes departmental operations into functional areas required to meet City information processing storage and retrieval needs.

 

Provides managerial support for installation and maintenance of personal computers, telecommunications services, communications network, terminals, and printers for all City departments.

 

Recommends mainframe communications networking requirements in providing mainframe data access to all City departments.

 


JOB TITLE:  Director of Information Technology

JOB SPECIFICATION - CONTINUED

 

 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

 

Comprehensive knowledge of the capabilities, utilization, and limitations of electronic data processing equipment and systems.

 

Comprehensive knowledge of environmental and maintenance requirements of electronic data processing equipment.

 

Comprehensive knowledge of computer program design and development methods and techniques.

 

Comprehensive knowledge of computer logic, block diagramming, and flow charting.

 

Comprehensive knowledge of standard computer languages.

 

Comprehensive knowledge of systems analysis principles and techniques.

 

Considerable knowledge of engineering, accounting, and mathematics principles as applied to computer systems analysis.

 

Considerable knowledge of management practices and procedures.

 

Considerable knowledge of the budget process.

 

Skill in the operation of a computer terminal and a personal computer keyboard.

 

Ability to plan and direct the activities of professional and technical data processing employees.

 

Ability to communicate effectively, both orally and in writing.

 

Ability to develop long-range plans to meet information processing needs.

 

Ability to develop bid specifications for purchase of data processing hardware and software.

 

Ability to read and interpret technical manuals and materials relating to electronic data processing equipment.

 

Ability to prepare detailed narrative and statistical reports regarding information processing systems and potential enhancements.

 

ACCEPTABLE EXPERIENCE AND TRAINING:

 

Completion of a Bachelor's degree in Computer Science, or a related area; at least four (4) years of experience in the management or administration of data processing operations; at least two (2) years of supervisory experience, which includes supervision of managerial-level personnel; OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.


JOB TITLE:  Director of Information Technology

JOB SPECIFICATION - CONTINUED

 

 

PHYSICAL REQUIREMENTS:  The physical demands marked below are representative of those that will be required to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

                                                                               YES                                                                               NO

Lifting

15

 

Carrying

15

 

Stooping, Bending

 

ü

Kneeling, Squatting

 

ü

Walking

ü

 

Standing

ü

 

Sitting

ü

 

Climbing, Balancing (e.g., climbing and working from ladder)

 

ü

Use of Hands to Finger, Handle, or Feel

ü

 

Physical Coordination (sequential or simultaneous use of hands, arms, feet, and legs)

ü

 

Eye-Hand Coordination

ü

 

Close Vision (clear vision at 20" or less)

ü

 

Distance Vision (clear vision at 20' or more)

 

ü

Color Vision (ability to identify and distinguish colors)

ü

 

Depth Perception (ability to judge distance spatial relationships)

ü

 

Hearing

ü

 

 

WORK ENVIRONMENT:

 

The environmental conditions marked below are common to this job:

 

                                                                               YES                                                                               NO

Outdoor Weather Conditions

 

ü

Wet, Humid Conditions (non-weather)

 

ü

Work Near Moving Mechanical Parts

 

ü

Work in High, Precarious Places

 

ü

Fumes or Dust

 

ü

Toxic or Caustic Chemicals

 

ü

Extreme Heat (non-weather over 90º F.)

 

ü

Low Noise (e.g., business office)

ü

 

Moderate Noise (e.g., light motorized equipment such as lawn mowers)

 

ü

Loud Noise (e.g., jackhammer, heavy motorized equipment)

 

ü