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Online Services | Privacy | Accessibility | Security | |
JOB DESCRIPTION
JOB TITLE: Communications Center Manager
MAINTENANCE REVIEW DATE: June 2001
ORG/POS #: 5700/2209
JOB OBJECTIVE: To manage the activities of the
Communications Center and development and implementation of policies,
procedures, and training exercises.
ACCOUNTABILITY: Receives general direction from the
Assistant Chief of Police.
ESSENTIAL JOB FUNCTIONS:
1. Reviews the development and recommends
the implementation of divisional policies and procedures to the Assistant Chief
of Police.
2. Coordinates the designing of City
communication systems with IT, and Fire to meet user needs; reviews system
performance for necessary modifications.
3. Conducts research and exchanges
information with consultants, engineers, City management, and equipment
manufacturers to determine communications needs and resolve problems.
4. Prepares the annual budget figures for
the Communications Center; monitors budget expenditures.
5. Ensures all materials for the licensing
of City communications systems are compiled and submitted as required.
6. Reviews and approves the development of
training programs for the Communications Operators and other City employees who
utilize communications equipment.
7. Provides information regarding
Communications Center programs and duties to civil groups, schools, and City,
State, and Federal agencies; provides information to the news media concerning
specific emergency situations.
8. Operates an assigned City automobile in
the performance of essential job functions.
SECONDARY
DUTIES AND RESPONSIBILITIES:
1. Prepares bid specifications for new
communications equipment; reviews bids and recommends selection of vendors
based on cost and compliance with specifications.
2. Reviews the activities of contractors
engaged in the installation or repair of communication equipment to ensure
proper operation.
3. Performs other related duties as
required.
JOB TITLE: Communications Center Manager
JOB DESCRIPTION - CONTINUED
SUPERVISORY
RESPONSIBILITIES:
Provides general direction to the Communications
Center Administrator; provides general supervision to the Secretary -
Executive.
JOB SPECIFICATION
COMMUNICATIONS CENTER MANAGER
GENERAL STATEMENT OF DUTIES: Performs work of considerable difficulty
in managing the activities of the Communications Center and development and
implementation of policies, procedures, and training exercises.
MAINTENANCE REVIEW DATE: June 2001
EXAMPLES OF WORK:
(Illustrative)
Reviews the development and recommends the implementation of
divisional policies and procedures to the Assistant Chief of Police.
Coordinates the designing of City communication systems with
IT, and Fire to meet user needs; reviews system performance for necessary
modifications.
Conducts research and exchanges information with
consultants, engineers, City management, and equipment manufacturers to
determine communications needs and resolve problems.
Prepares the annual budget figures for the Communications
Center; monitors budget expenditures.
Ensures all materials for the licensing of City
communications systems are compiled and submitted as required.
Reviews and approves the development of training programs
for the Communications Operators and other City employees who utilize
communications equipment.
Provides information regarding Communications Center
programs and duties to civil groups, schools, and City, State, and Federal
agencies; provides information to the news media concerning specific emergency
situations.
Operates an assigned City automobile in the performance of
essential job functions.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Comprehensive knowledge of the
principles and technical requirements of radio and telecommunications systems.
Comprehensive knowledge of Federal
Communications Commission rules and regulations governing radio and
telecommunications operations.
Considerable knowledge of the budget
process.
Good knowledge of the design of
communication systems.
Skill in the operation of a two-way radio.
Skill in the operation of a computer terminal.
JOB TITLE: Communications Center Manager
JOB SPECIFICATION - CONTINUED
Skill in the operation of an automatic
transmission automobile.
Ability to communicate effectively, both orally
and in writing.
Ability to prepare detailed reports.
Ability to develop detailed bid specifications
for communications equipment.
Ability to plan and implement communications
programs involving multiple City departments and outside agencies.
Ability to direct the work activities of
assigned professional staff.
ACCEPTABLE EXPERIENCE AND TRAINING:
Completion of a Bachelor’s degree in Communications,
or a related area; at least four (4) years of experience in the
administration of a communications center, or a related area; at least two
(2) years of supervisory experience; OR
any equivalent combination of experience and training which provides the
required knowledge, skills, and abilities.
ADDITIONAL REQUIREMENT:
Must possess or be able to obtain a valid Arkansas Class D
(Non-Commercial Vehicle) Driver’s License before employment and maintain
licensure for the duration of employment in this position.
JOB TITLE: Communications Center Manager
JOB SPECIFICATION - CONTINUED
PHYSICAL REQUIREMENTS: The physical demands marked below are
representative of those that will be required to successfully perform the
essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
YES NO
|
Lifting
(lbs.) |
25 |
|
|
Carrying
(lbs.) |
25 |
|
|
Stooping,
Bending |
|
ü |
|
Kneeling,
Squatting |
|
ü |
|
Walking |
ü |
|
|
Standing |
ü |
|
|
Sitting |
ü |
|
|
Climbing,
Balancing (e.g., climbing and working from ladder) |
|
ü |
|
Use
of Hands to Finger, Handle, or Feel |
ü |
|
|
Physical
Coordination (sequential or simultaneous use of hands, arms, feet, and legs) |
|
ü |
|
Eye-Hand
Coordination |
ü |
|
|
Close
Vision (clear vision at 20" or less) |
ü |
|
|
Distance
Vision (clear vision at 20' or more) |
ü |
|
|
Color
Vision (ability to identify and distinguish colors) |
|
ü |
|
Depth
Perception (ability to judge distance spatial relationships) |
|
ü |
|
Hearing |
ü |
|
WORK
ENVIRONMENT:
The
environmental conditions marked below are common to this job:
YES NO
|
Outdoor
Weather Conditions |
ü |
|
|
Wet,
Humid Conditions (non-weather) |
|
ü |
|
Work
Near Moving Mechanical Parts |
|
ü |
|
Work
in High, Precarious Places |
|
ü |
|
Fumes
or Dust |
|
ü |
|
Toxic
or Caustic Chemicals |
|
ü |
|
Extreme
Heat (non-weather over 90º F.) |
|
ü |
|
Low
Noise (e.g., business office) |
ü |
|
|
Moderate
Noise (e.g., light motorized equipment such as lawn mowers) |
|
ü |
|
Loud
Noise (e.g., jackhammer, heavy motorized equipment) |
ü |
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